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Engaging Patients in Video-Based Groups—Leadership and Staff Confidence


When COVID-19 interrupted in-person group therapy at Strong Recovery in March 2020, the substance use disorder treatment program took their groups online using a video platform. During this transition, the program’s leaders made sure staff felt well-prepared and supported.

This discussion is part of a series that expands on our article “We’re Not Alone”: Preserving Group Therapy through Videoconferencing during COVID-19.”

Three members of the Strong Recovery team spoke with Christine Lasher, director of UR Medicine Recovery Center of Excellence, about the role effective leadership played in promoting staff confidence in this approach:

  • Julie Achtyl, Program Director of the Strong Recovery Outpatient Clinic
  • Charles Brown, Therapist
  • John Cardinale, Peer Recovery Specialist


Learn more about therapists’ perspectives on videoconferencing group therapy.

If you are finding challenges in implementing this practice or need more guidance than our online tools provide, please submit a technical assistance request.