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Therapist Charles Brown leading a group session through videoconferencing

Engaging Patients in Video-Based Groups—Building Rapport


When the COVID-19 pandemic interrupted in-person group therapy at Strong Recovery in March 2020, the substance use disorder treatment program implemented videoconferencing for groups. One of the challenges of this shift was how to engage effectively with patients through a video platform.

Three members of the Strong Recovery team spoke with Christine Lasher, director of UR Medicine Recovery Center of Excellence, about how important rapport-building was to this process:

Learn more about therapists’ perspectives on videoconferencing group therapy.

This discussion is part of a series that expands on our article “We’re Not Alone”: Preserving Group Therapy through Videoconferencing during COVID-19.”

    If you are finding challenges in implementing this practice or need more guidance than our online tools provide, please feel free to submit a technical assistance request.